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Citizens Advice

SIDE Labs

SIDE = Social Impact Digital Explorers. We work at the intersection of social impact + no-code.

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Citizens Advice

Andy Bell in SIDE Labs

Cassie: a chatbot for Citizens Advice Scotland

This article has moved to: https://www.helpfirst.ai/blog-posts/cassie-a-chatbot-for-citizens-advice-scotland

Niki Taigel in SIDE Labs

Going live: testing a chatbot

Our methodology is built around the desire to get early and regular user feedback. No-code allows us to…

Niki Taigel in SIDE Labs

Researching & Building a chatbot

Written by Shivy Das and Niki Taigel