UX

Are you Sure?

Considerate software doesn’t second-guess.

What is someone going to stop doing when they start using your product?

Slow, Smooth, Fast, Effective

A mantra I apply to product design

Foggy thinking in design (and how to cut through it)

The Buck Stops Here — refunds in 2017 come out of my pocket

“I’m not sure if I like what I did here or not”

Hearing something special from a designer I recently interviewed

Before we make the final call on hiring a designer, we always give them a sample one-week project to do for us (we…

UX idea for Uber (or Lyft, or…)

Here’s an idea to make it easier for the driver to identify who they’re picking up, and for the passenger to feel more confident that they’re being picked up by the right…