DevOps

SLI Deep Dive

When I talk to people about Service Level Indicators, there is a fair amount of confusion about the work your teams must do to…

SRE Tip: SREs Require Their Own Chain of Command

Video: Learnings From Implementing SRE

Thanks to the team at Meetup Madness for hosting my talk on January 26th, 2021. This was a…

SRE Charters

I received an interesting question via LinkedIn about SRE charters last month, and I…

Runbooks are Toil

Everyone knows we need Runbooks, and nobody would ever dispute their value. Runbooks provide prescriptive instructions for what…

What is SRE? Presentation Video

My presentation from at PhillyETE, delivered in April 2020.

How to Implement SRE In Your Organization

Google’s SRE site has a post on how SRE teams are…