Cart abandonment is a perennial battle in e-commerce.
But since the advent of mobile shopping, the battle has become more complicated.
Live chat is the new deal in customer service.
And if you’re not already using it, it might be time to get started.
It’s happened to me, and chances are it’s happened to you, too.
You’re working on a task and you need input from a co-worker, but you’re not sure who to contact.