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Freshchat Insights
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Freshchat Insights
Stories, conversations, and lessons— on marketing, sales, and customer support through a messaging lens.
Note from the editor

Stories, conversations, and lessons— on marketing, sales, and customer support through a messaging lens.

Editors
Go to the profile of Freshchat
Freshchat
Modern messaging software by @Freshworksinc. Built for sales and customer engagement teams to talk to website visitors and product users.
Go to the profile of Divya Murugesan
Divya Murugesan
Content Specialist | Product Marketing at Freshworks
Go to the profile of manish nepal
manish nepal
Stir-crazy bum with an insatiable hunger for good stories.
Writers
Go to the profile of Swathi Sriram
Swathi Sriram
Content Designer. UX Writer. Storyteller. I also write at thevirtualparchment.com
Go to the profile of Shruti
Shruti
Lover of dissent, tea, words, frameworks. Tech marketer by day. Currently avoiding patronyms. https://twitter.com/Shroohtea
Go to the profile of Srikrishnan Ganesan
Srikrishnan Ganesan
Co-Founder, Rocketlane.com. Previously built Freshchat (originally Konotor, acquired by Freshworks) . Love everything technology, products, start-ups.
Go to the profile of Abinaya Sivaguru
Abinaya Sivaguru
Technical/Content Writer | Freshchat Product Marketing | Freshworks
Go to the profile of Divya Murugesan
Divya Murugesan
Content Specialist | Product Marketing at Freshworks
Go to the profile of manish nepal
manish nepal
Stir-crazy bum with an insatiable hunger for good stories.