image from: http://www.hometownbancorp.com/
-Using Signals to produce data-driven customer insights on mobile banking
Innovations in Banking
Customer insights ultimately lead to sustainable growth of your business. Once you know why your customers do things a certain way, it will be much easier to establish and build long-term relationships, and create a competitive edge for your business. There…
Many businesses say they have a customer focused strategy, but how many live up to it? To be customer focused you must listen to customers in real-time, analyze their pain points, and quickly implement improvements to correct the problem areas. After all, customers just want to have their…