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swivl
The human + machine interface that scales customer success teams by deploying Intelligent Assistants
Customer Experience
Customer Success
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Which is a better option, an AI-Powered or a Rule-Based chatbot?
Which is a better option, an AI-Powered or a Rule-Based chatbot?
Navigate to your favorite online domain, and you most likely can see conversational interfaces that are either an AI-Powered or Rule-Based…
swivl team
Jun 2, 2019
Will I Be Good at Machine Learning? Try Data Science.
Will I Be Good at Machine Learning? Try Data Science.
Innovations in artificial intelligence are made each year, but the effectiveness of an Intelligent Assistant is still determined by the…
swivl team
Apr 4, 2019
How Artificial Intelligence is Changing E-commerce
How Artificial Intelligence is Changing E-commerce
In 2018, 10% of all retail sales in the US were made online. E-Commerce has continued to grow alongside the Internet with the help of…
swivl team
Mar 11, 2019
How Artificial Intelligence is Changing the Transportation Sector
How Artificial Intelligence is Changing the Transportation Sector
Booking a trip is the beginning of a relationship between a customer and a transportation company. It is vital customers have a seamless…
swivl team
Mar 1, 2019
3 Steps to Implement Artificial Intelligence.
3 Steps to Implement Artificial Intelligence.
Artificial Intelligence (AI) could increase global GDP by 14 percent, or an astounding $15.7 trillion, by 2030, according to research from…
swivl team
Mar 1, 2019
How to Create a Better Customer Experience
How to Create a Better Customer Experience
Customer success is comprised of many touch points: sales, marketing, on boarding and training, and customer service. It is essential that…
swivl team
Feb 18, 2019
What is Long-tail Customer Success and why you should care?
What is Long-tail Customer Success and why you should care?
As a business owner or executive, you’ve probably put processes in place that help you scale your product or service offering. But, every…
swivl team
Jan 30, 2019
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