Helen CalderoninKainos DesignA fivefold increase in survey responses — case studyLeveraging Qualtrics, together with good survey design to increase customer feedbackAug 29
Daniel EddyinWaveform InsightOn a scale of 0 to 10, how likely am I to recommend the Net Promoter Score to a friend or colleague?The Net Promoter Score (NPS) has become ever-present in the world of customer experience evaluation. It is the de-facto standard metric for…Jul 11, 2022
Richa BankainMuzli - Design InspirationElevating Yocket Premium User CSAT score from 50% to 80%Join me on a journey, where Yocket has actively streamlined the CSAT(Customer Satisfaction) and user experience during the premium journey…Oct 4, 2023Oct 4, 2023
Claire MoseleyFeedback Evolved: Introducing ViewPoint Hub, Delivering Insights at Lightning SpeedViewPoint Hub — a new revolutionary solution poised to reshape how businesses manage and utilise customer feedback.Sep 26, 2023Sep 26, 2023
Sathya AinBoldDeskWhat is Customer Satisfaction Score (CSAT)?Most companies strive to offer a good customer experience so that they can increase their customer retention rate and customer loyalty…Sep 13, 2023Sep 13, 2023
Helen CalderoninKainos DesignA fivefold increase in survey responses — case studyLeveraging Qualtrics, together with good survey design to increase customer feedbackAug 29
Daniel EddyinWaveform InsightOn a scale of 0 to 10, how likely am I to recommend the Net Promoter Score to a friend or colleague?The Net Promoter Score (NPS) has become ever-present in the world of customer experience evaluation. It is the de-facto standard metric for…Jul 11, 2022
Richa BankainMuzli - Design InspirationElevating Yocket Premium User CSAT score from 50% to 80%Join me on a journey, where Yocket has actively streamlined the CSAT(Customer Satisfaction) and user experience during the premium journey…Oct 4, 2023
Claire MoseleyFeedback Evolved: Introducing ViewPoint Hub, Delivering Insights at Lightning SpeedViewPoint Hub — a new revolutionary solution poised to reshape how businesses manage and utilise customer feedback.Sep 26, 2023
Sathya AinBoldDeskWhat is Customer Satisfaction Score (CSAT)?Most companies strive to offer a good customer experience so that they can increase their customer retention rate and customer loyalty…Sep 13, 2023
Sathya AinBoldDeskCustomer Feedback Loop: Importance and How to Close ItGathering and taking actions on customer opinions are a crucial success factor in a business.Sep 11, 2023
ManojbabuinBoldDesk10 Essential Ways to Improve Customer SatisfactionCustomers expect good customer service. They value and appreciate the efforts of companies to ensure their clients have the best…Nov 14, 2022
