“As Amazon Pushes Forward With Robots, Workers Find New Roles” My Response

Emily Mcclinsey
Technology and the Future of Work
2 min readOct 2, 2018

In Nick Wingfield’s article “As Amazon Pushes Forward With Robots, Workers Find New Roles”, he talks with an Amazon warehouse employee, Nissa Scott. What she used to do at her job was stack bins full of orders for ten hours a day. With the advancement of technology, her job was replaced with a robot.

Is this a good or bad thing? When reading it, it sounds bad. Someone who had a job, is now being replaced. It isn’t bad though. Nissa Scott has a new job at Amazon, and that is watching and helping the robots. Before, she said her job was boring and tiring, now it is mentally challenging.

Amazon warehouse robots

These new robots working at Amazon are great for both employees and consumers. Like in Nissa’s case, she no longer has to lift these heavy bins all day. For the consumer, they are now getting their orders even faster than before. As many know, Amazon offers Amazon Prime, which includes free 2-day shipping. This would not be possible without these robots. “The robots make warehouse work less tedious and physically taxing, while also enabling the kinds of efficiency gains that let a customer order dental floss after breakfast and receive it before dinner” (Wingfield, 2017). Just like I said, it benefits both parties. That is also why Amazon is so successful, because people can get their orders so quickly, they prefer to order from Amazon rather than a different site who doesn’t ship for another 3–5 business days.

Like in Marial Malik’s post, we have to accept this technology. We cannot be afraid of it, because it is going to change the future of work, but in a positive way. It will create more opportunities, whether its in the medical field or at an Amazon Warehouse, these robots are important and beneficial.

Wingfield, N. (2017). As Amazon Pushes Forward With Robots, Workers Find New Roles. Retrieved from https://medium.com/the-new-york-times/as-amazon-pushes-forward-with-robots-workers-find-new-roles-db11d1fe8614

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