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Service Design
Technology Meets Culture
A collection of posts by
@NeilTamplin
.
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Service Design
Neil Tamplin
in
Technology Meets Culture
Jan 8, 2019
An example service roadmap for Housing Associations.
“A roadmap is a plan that shows how a product or…
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19
1 response
Neil Tamplin
in
Technology Meets Culture
Jan 14, 2019
“Please can you put Touch ID in your App?”
A short anecdote about Housing Associations and…
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24
Neil Tamplin
in
Technology Meets Culture
Jan 20, 2017
System Design From a Distance
A brief example of how an automated system can create a crappy customer experience when built in isolation.
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7
Neil Tamplin
in
Technology Meets Culture
Dec 11, 2016
“What are we doing about digital?”
…is a good way to start a conversation about digital transformation.
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11
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