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Technology Meets Culture
A collection of posts by
@NeilTamplin
.
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User Experience
Neil Tamplin
in
Technology Meets Culture
Feb 12, 2019
An example customer journey map for a Housing Association
“A customer journey map is a diagram that…
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51
Neil Tamplin
in
Technology Meets Culture
Jan 14, 2019
“Please can you put Touch ID in your App?”
A short anecdote about Housing Associations and…
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24
Neil Tamplin
in
Technology Meets Culture
Jan 20, 2017
System Design From a Distance
A brief example of how an automated system can create a crappy customer experience when built in isolation.
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7
Neil Tamplin
in
Technology Meets Culture
Jul 13, 2016
Thoughts on Housing Camp Cymru 2016
Having got loads out of last year’s Housing Camp Cymru, I felt it was only right and proper to…
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4
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