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American Airlines

Choire Sicha in The Awl

Jul 18, 2013

What Do The Apps Want From Us?

App updates seem to come in waves. One minute you’ve obsessively completed updates, the next minute, your folder or app store icon on your phone has a big red “22” badge on it. Around half of all updates are minor but useful bug fixes. Sometimes they’re incredibly undersold…

Choire Sicha in The Awl

Aug 16, 2012

Bankrupt American Airlines Fails to Completely Alienate Pilots

In a rare victory for common sense, a federal bankruptcy court has temporarily prevented American Airlines from ditching its contracts with its pilots’ union during its bankruptcy planning. (The flight attendants’ union is…

Choire Sicha in The Awl

Mar 6, 2012

I Sold My Soul to the Department of Homeland Security

Choire Sicha in The Awl

Nov 29, 2011

American Airlines’ Bankruptcy as Union Negotiating Strategy

While there’s lots of noise today about American Airlines finally filing for bankruptcy, as an extension of its 2009 turnaround plan (oh, and its $30 BILLION in debt), there’s a lot less noise about how Chapter 11 is also a…

Choire Sicha in The Awl

Jul 15, 2011

Why Don’t Airlines Make Pilots and Staff Into Customer Loyalty Features?

Choire Sicha in The Awl

Aug 19, 2010

Live-Tweeting from Isolated AA Jet

Here’s live Tweeting from a passenger on the isolated American Airlines plane (SFO to JFK) that received a threat. (via)

maura johnston in The Awl

May 26, 2010

Is “Volunteer Flight Attendants” A Less Quease-Inducing Term Than “Scabs”?

In preparation for a possible strike by American Airlines’ flight attendants, with whom the company is negotiating a new contract, AA is scouring the greater Dallas-Fort Worth area for 4,000 of what…

Choire Sicha in The Awl

Jun 1, 2009

American Airlines: Still the Worst Website in the Universe

This is something I think frequently myself! “Recently, I had the horrific displeasure of booking a flight on your website, aa.com. The experience was so bad that I vowed never to fly your airline again.” Hilariously, some folks at American Airlines agreed.