The Confident Communicator

Rather than put off your next tough conversation, collecting grievances, building resentment, try these tips, from Dan Mager, author of…

Much of our language is violent in the sense that we rely on blame, shame, guilt, power-over, or unspoken threats when trying to change…

Think about the last time you called someone out for being wrong or corrected, in a blaming way. What were the repercussions of the…

A common communication strategy in our culture is to use guilt, blame, shame, and other punishments to compel people to change their…

What happens in that imperceptibly fast moment between observation and emotional reaction? We tell ourselves a story. Here are the three…

Here is a game-changing technique from Crucial Conversations, to help us navigate difficult conversations.