When you build for large numbers of users, it can help to divide them into carefully drawn archetypes, known as Personas.
First published on The Coral Project blog.
As we talk to people across the industry, we’re often asked: there are many existing comment platform vendors, who do…
Almost everyone in journalism seems to agree: internet comments are broken.
Designing Digital Communities @ SRCCON
What’s the worst online community you could imagine? That’s what we asked participants at SRCCON this year, in our…