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The Customer Success Corner

At BombBomb, we want to help people build relationships that matter while rehumanizing the planet. But as customer success leaders, we believe knowledge is wealth…and we support the thought of everyone being rich.

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SaaS

Donna Kelly in The Customer Success Corner

May 8, 2019

How we used Customer Success to make a new product

Donna Kelly in The Customer Success Corner

Mar 28, 2019

If your Customer Success team is still fighting churn, it’s because they’re not using this

Donna Kelly in The Customer Success Corner

Feb 28, 2019

Customer Success resources you’re not taking advantage of, but should

Donna Kelly in The Customer Success Corner

Feb 1, 2019

How to build a badass customer support team

The BombBomb Customer Care team is nothing less than a panel of rockstars. If you’ve…

Donna Kelly in The Customer Success Corner

Dec 20, 2018

Doing Customer Success the “right” way: A non-poetic ode to the dedicated, frustrated, and sometimes lost Customer…

Donna Kelly in The Customer Success Corner

Nov 30, 2018

Nurturing customer relationships: How to empower your customers, leads, and clients

Donna Kelly in The Customer Success Corner

Oct 31, 2018

Career progression with Customer Success: Why all your employees should start here

Donna Kelly in The Customer Success Corner

Sep 28, 2018

“It’s not my problem”…actually, it is. Detachment mentality with your team and what to do about it

Donna Kelly in The Customer Success Corner

Aug 31, 2018

Changing the onboarding experience: If you’re not doing these things, you’re doing it wrong