Regardless of your industry people want something extra. Something that’s not on the menu. A price that is lower…
Years ago I was meeting with a plastics company about making a residential home security product. I met with a handful of their…
Sometimes that’s all it takes. A warm welcome can convert a stranger into lifetime customer.
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I spoke to a store owner today about customers browsing her shop. She said her biggest pet-peeve is customers…
Tipping can be awkward. Sure, 18–20% at a restaurant is standard in America, but what about at an…
Today, reach out to your followers, as many as you can engage with. The goal is to meet 10 new…
Today I’m in Philadelphia. I was on my way to Independence Hall when I stopped off in a shop called Omoi Zakka. It was…
She started crying. It was in the middle of everything. She tried explaining in her Instagram…