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About
The Guest Experience Map
We are hoteliers and experience makers who make GEMs
Note from the editor

We are hoteliers and experience makers who make GEMs

Editors
Go to the profile of Jesse Desjardins
Jesse Desjardins
Hospitality & Experience Strategist. Creator, The Guest Experience Map. thegem.com
Writers
Go to the profile of Jesse Desjardins
Jesse Desjardins
Hospitality & Experience Strategist. Creator, The Guest Experience Map. thegem.com