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The Guest Experience Map
We are hoteliers and experience makers who make GEMs
Note from the editor
We are hoteliers and experience makers who make GEMs
Editors
Jesse Desjardins
Hospitality & Experience Strategist. Creator, The Guest Experience Map. thegem.com
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Writers
Jesse Desjardins
Hospitality & Experience Strategist. Creator, The Guest Experience Map. thegem.com
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