S01E14CX — Why most teams fail in their efforts to add Ai to their product experience

David "Gonzo" Gonzalez
the point of struggle
1 min readApr 22, 2018

In this episode Kent questions David about why most teams fail in their efforts to add Ai and automation to their product. We cover common mistakes product teams make and what leadership can do to un-bottleneck engineering.
“When you’re trying to charm your way out of a problem you’re trying to bullshit people. You’re trying to say, like, please pay no attention to the man behind the curtain. And now you don’t care that you didn’t create any value.”–Gonzo

Episode

‪https://www.buzzsprout.com/151032/686728-cx-why-most-teams-fail-in-their-efforts-to-add-ai-to-their-product-experience‬

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