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The best Tech you can have

The best Tech you can have

Last Friday I was at an innovation lab in the health care sector, and I was floored by their amazing work. Here, lives are changed every…
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Sharpestthought
The Tech Olympics

The Tech Olympics

At Mendix World 2019 I had the honor of speaking with Andreas Ekström, this year’s Swedish Speaker of the Year and noted critic of Big…
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Sharpestthought

Stumped by Singularity

When breakthrough technology is introduced, society changes in ways that cannot be foreseen.
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Sharpestthought

Five hundred words on Sente

Sente is a beautiful Japanese term often used in the game of Go. It denotes initiative, the ability to dictate the course of play by…
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Sharpestthought

Conversational Service

Ars Technica published a great write-up on the resurgence of chat as something we use the internet for at the expense of all else. Indeed…
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Sharpestthought

Metanet

The darned thing about the Internet of Things is that it is not about things.
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Sharpestthought
Trending
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Sharpestthought

Gratification

Technology is worthwhile because it shortens the distance between what we want and what we have. Push a button, and hey presto, a car picks you up, wherever you are. Be on your way home and the house warms up before your arrival.

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Sharpestthought

The Cloud Con

Cloud computing is being embraced as a way to have access to software and services wherever you are. Cloud customers can take advantage of the huge benefits that only cloud providers can give, like powerful AI features in small and simple devices and apps. The cost is the loss of ownership of, and…

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Ernst van de Beek

If you want to enjoy things, don’t read philosophy.

Today my girlfriend said something to me that struck me as a core truth. I was reading Brian Greene’s the fabric of the cosmos, a brilliant book but to me particularly irksome for the way it claims to be about physics, not philosophy, only…

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Sharpestthought

All your service are now belong to us

As I wrote before, this is the age, not of the cloud, not of apps, not of smart ‘things’ but of services. The cloud and the gadgets are like the infrastructure and the tools upon which the services will be built. It’s the services we’re buying and using.

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Sharpestthought

Subscribe to the future

Not so long ago everyone was painfully eager to make apps. Apps were going to transform your life! Your business didn’t count if you didn’t have an app out there, and college kids signed up for app development classes in droves. Software was going to eat the world.

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Sharpestthought

Trusted trio

It used to be that here were three persons in life one has to trust implicitly: your doctor, your lawyer and your accountant. It’s increasingly clear that this trio has now become a quartet, including the person(s) in charge of your IT.

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Sharpestthought

Governance on the edge of the future

“Organizations should tread near the edge of the future, making it up as they go along with as much sensitivity, awareness, knowledge, compassion, feeling, and beauty as they can muster” — James Ogilvy.

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Sharpestthought

Could not agree more. It closely connects to the point I made in my recent post, Conversational Service, on the resurgence of chat and the value of chat-based interaction between service providers and customers. The immediacy and utility of the chat experience as you describe it are huge value to customers who want things with as little hassle as possible. Great post, thank you.

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Sharpestthought

Bring your own service. Now what?

‘Shadow IT’ is a real pain in the rear for IT managers. I know it’s a pain for mine. Bring-your-own-device seemed like a good reaction to the invasion of the personal mobile device in the workplace, but it came with a catch.

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Sharpestthought

Moving the fulcrum over with Service Design

IT services have a large lever on business results. How those services are managed has a huge impact on the agility of the business and the contribution of IT to the options a business has to generate value. The relationship between business and IT has…

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