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About
The Service Gazette
The Service Gazette is a print publication for service innovators. It is published since 2015 with most print articles available on Medium.
Note from the editor

The Service Gazette is a print publication for service innovators. It is published since 2015 with most print articles available on Medium.

Editors
Go to the profile of Mauro Rego
Mauro Rego
Senior Interface and Service designer
Go to the profile of Martin Jordan
Martin Jordan
Making services work better for all people; Head of Design at German govt’s Digital Service, former Head of Service Design at UK Gov; Service Gazette co-editor
Go to the profile of Katrin Dribbisch
Katrin Dribbisch
Service Designer with public sector focus. Research on Design Thinking in the public sector. Co-Founder of Service Design Berlin, connecting @SD_Berlin.
Go to the profile of Manuel Großmann
Manuel Großmann
I am an independent service design consultant and father of two sons, based in Berlin.
Go to the profile of Service Design Berlin
Service Design Berlin
Creating platforms to share experiences, expand knowledge & bring people together w/ service mindset—running Service Experience Camp, publishing Service Gazette
Writers
Go to the profile of Sarah Drummond
Sarah Drummond
Founder @wearesnook @dearestscotland @cycle_hack @mypolice | Service Designer + Boss | GOOD Magazine’s Top 100 influencers 2016|Google Democracy Fellowship 2011
Go to the profile of Svenja Bickert-Appleby
Svenja Bickert-Appleby
CEO @NewOrderDesign // Design Innovation consultant// entrepreneur // Researcher // #servicedesign #designthinking #reallabor #circulareconomy // Germany
Go to the profile of Kate Ivey-Williams
Go to the profile of Jan Schmiedgen
Jan Schmiedgen
Innovation Strategist @codifygroup and Systems Thinker who helps organizations in developing and scaling their innovation capabilities . #changebydesign
Go to the profile of Chris Govias
Chris Govias
Chief of Design for the Canadian Digital Service. Government, design, and making things better. Ex-Londoner. Much older than appears.
Go to the profile of Adam StJohn Lawrence
Adam StJohn Lawrence
Actor, comedian, speaker; Co-initiator of Global Service Jam. Founding Partner @WorkPlayX (human-centered innovation, service design & customer experience).
Go to the profile of Simone Carrier
Go to the profile of Kara Kane
Kara Kane
Design Ops at BT. Previously Community Lead for user-centred design at the Government Digital Service.
Go to the profile of Wong Hefen
Wong Hefen
Musings about leadership and redesigning supervisory practices. Opinions are my own.
Go to the profile of Anni Leppanen
Anni Leppanen
Strategic designer, change agent and specialist in sustainability transitions, digital transformation, government and experiments.
Go to the profile of Sūryanāga Poyzer
Sūryanāga Poyzer
Service Design & Digital Strategy
Go to the profile of Kate Tarling
Kate Tarling
I help organisations to provide better products and services and work with leadership to build better service organisations.
Go to the profile of Markus Edgar Hormeß
Markus Edgar Hormeß
Service Innovation Coach, author of “This is Service Design Doing”, Cofounder WorkPlayExperience, Initiator of @GSJam, @GGovJam & @GSusJam. Enabler.
Go to the profile of Louise Downe
Go to the profile of Melanie Dreser
Melanie Dreser
Design Director @Futurice. Designing great experiences & services. Based in Berlin. #servicedesign #UCD
Go to the profile of Frankie Abralind
Go to the profile of Alistair Duggin
Alistair Duggin
Front-end developer. Accessibility and usability advocate. User experience is key.
Go to the profile of Stephan Kochen
Stephan Kochen
Business Designer & Service Designer @ Service Innovation Labs www.si-labs.com 🔗https://www.linkedin.com/in/stephan-kochen-aa033066
Go to the profile of Frankie Abralind
Go to the profile of Karolina Kohler
Go to the profile of Karolina Kohler
Karolina Kohler
Design Researcher and Service Designer
Go to the profile of Service Gazette
Service Gazette
The Service Gazette is a print publication for service innovators, established in 2015 and read across the globe.
Go to the profile of United States Digital Service
United States Digital Service
The U.S. Digital Service is a group of mission-driven professionals who are passionate about delivering better government services to the public.
Go to the profile of suse miessner
suse miessner
I am a service designer in Inland, the Finnish Immigration Service’s Innovation lab. My background is in architecture, interaction design and coding.
Go to the profile of Suse Miessner
Suse Miessner
Designer at Migri — the Finnish Immigration Service
Go to the profile of Rahma Mohamed
Rahma Mohamed
Service Designer | Hackney. (Views are my own)
Go to the profile of Fang-Jui Chang
Go to the profile of Dustin Palmer
Dustin Palmer
Building a social safety net we can be proud of at Code for America.
Go to the profile of Marc O'Connor
Marc O'Connor
Service Designer at HMRC
Go to the profile of Meera Pankhania
Meera Pankhania
Food junkie, cinephile, partial to adventures & technology. Experience designer from London, intoxicated by life, wine too. Capturing moments, 1 RAW at a time.
Go to the profile of Anika Henke
Go to the profile of Pablo Fernández Vallejo
Pablo Fernández Vallejo
Service Designer. Buenos Aires, Argentina.
Go to the profile of Nicolás Gicovate
Nicolás Gicovate
Juego en la intersección entre research y el diseño de soluciones. Hago investigación aplicada en Eventbrite. Antes: Labgobar y Mercado Pago.
Go to the profile of Carrie Bishop
Carrie Bishop
Previously: MSx Sloan Fellow at Stanford GSB; Chief Digital Services Officer for the City of San Francisco; Director / Co-owner @FutureGov, sold to @TPXImpact
Go to the profile of Nic Ward
Nic Ward
Lead service designer in UK Local Government @ncwrd
Go to the profile of Matteo De Santi
Matteo De Santi
I design public services to improve citizens’ lives. Head of IO — The Public Services App / Chief Product & Design Officer PagoPA S.p.A.
Go to the profile of Joelson Vellozo Jr.
Go to the profile of Maike Klip
Maike Klip
Design researcher working for Dutch government - klipklaar.nl
Go to the profile of Shirley Sarker
Shirley Sarker
Yank living in the UK. Design Director. Learning to design a better future with one foot still in analogue.
Go to the profile of Mithula Naik
Mithula Naik
Head of Client Experience @Canadian Digital Service, Government of Canada #GCDigital
Go to the profile of Cat Macaulay
Cat Macaulay
Seeking enlightenment and/or a good martini, through opera and swimming in stormy seas. Ethnographer, innovator, mentor.
Go to the profile of Leon Voon
Leon Voon
Life-long tinkerer, big fan of design thinking, behavioural sciences and lean start-up methods.
Go to the profile of Miljkovic Sophie
Go to the profile of Hanna Kops
Hanna Kops
Head of Experience at Transport for London / Visiting Lecturer at Royal College of Art