Design revolution in government

Three waves of transformation

First wave: How did the design revolution in government evolve?

Second wave: Establishing standards

Third wave: International collaboration & design beyond digital

What’s next?



The Service Gazette is a print publication for service innovators. It is published since 2015 with most print articles available on Medium.

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Martin Jordan

Making services work better for all people; Head of Design at German govt’s Digital Service, former Head of Service Design at UK Gov; Service Gazette co-editor