Metrics Versus Experience

Photo by ChocolateFrogs

First off, don’t frame stuff as “Metrics Versus Experience.”

Certainly, bad things have been done in the name of “improving metrics.”

Certainly, there are important things we can’t easily or accurately measure.

Some rules of thumb for good metrics hygiene:




The Year of the Looking Glass

A collection of essays by Julie Zhuo on design, building products, and observing life.

Julie Zhuo

Written by

Product design VP @ Facebook. Author of The Making of a Manager https://amzn.to/2PRwCyW. Find me @joulee. I love people, words, and food.

The Year of the Looking Glass

A collection of essays by Julie Zhuo on design, building products, and observing life.