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Customer Success
Primary Venture Partners
Early-stage investors in NYC startups like Jet, Chief, Mirror, Latch, K Health, Noom, and more.
www.primary.vc
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Customer Success
Primary Venture Partners
in
Primary Venture Partners
Apr 20, 2021
4 Considerations for Building and Scaling SaaS Customer Success Orgs
Primary Operating Partner and
…
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104
Primary Venture Partners
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Primary Venture Partners
Nov 23, 2020
Designing CS compensation structures to boost retention rates
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12
Primary Venture Partners
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Primary Venture Partners
Oct 7, 2020
Use the CURE framework to figure out w
ho owns contract renewal
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22
1 response
Primary Venture Partners
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Primary Venture Partners
Jul 29, 2020
5 customer-facing strategies to boost retention rates
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105
Primary Venture Partners
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Primary Venture Partners
Jul 13, 2020
5 internal processes to increase customer retention
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57