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10 Customer Service Blogs You Need To Be Reading
10 Customer Service Blogs You Need To Be Reading
Blogs are the perfect way to sharpen your mind and keep up to date with trends, theory, and practice in the customer service industry…
Kaizo
Sep 19, 2019
The Art of the Human Touch: A 5-step Guide to Provide Personalized Customer Support
The Art of the Human Touch: A 5-step Guide to Provide Personalized Customer Support
In an age where companies are overtly data-driven, it is easy to slip into the mindset of treating customers like a number. Here’s a…
Kaizo
Sep 16, 2019
We Asked 5 Customer Support Managers How They Stay Productive Working In A Startup
We Asked 5 Customer Support Managers How They Stay Productive Working In A Startup
Whilst the triumphs and defeats of many executives are illuminated in the media, perhaps one of the most under-represented juggling acts…
Kaizo
Aug 30, 2019
Kaizo
Aug 26, 2019
Why Gamification is the key to a data-driven customer support team
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Kaizo
Aug 1, 2019
How to set up your Dōjō Classic in 4 easy steps
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Kaizo
Jul 24, 2019
Quality vs Quantity: Is a high First Reply Time always a bad thing?
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Kaizo
Jul 17, 2019
CUSTOMer Support metrics: Why Internal Quality Rating is the tool you should be using
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Kaizo
Jul 6, 2019
6 steps to engage your customer support team using gamification
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Kaizo
Jun 19, 2019
5 ways to instantly improve your customer support team performance
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Kaizo
May 23, 2019
Making the most of tech conference
Tips for startups on how to stand out in a crowd at TNW — one of the biggest tech conferences in
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Kaizo
May 7, 2019
Customer Service, Artificial Intelligence and Gamification walk into a bar
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