New Salesforce B2B Solution Architect Certification: Design Multi-Cloud B2B Experiences

With the new B2B Solution Architect Certification, we’re empowering Salesforce Solution Architects to design multi-cloud B2B solutions on the Salesforce Platform.

Shoby Abdi
The Trailblazer
5 min readJun 23, 2021

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Ruth in a certified t’shirt with her arms up in celebration holding a certificate. Hootie points to the Certified B2B Solution Architect logo. Banner reads: New Salesforce Certification: B2B Solution Architect.

Over the last 18 months, digital transformation has become an overnight imperative, and companies are relying on Solution Architects to connect their systems and data to supercharge the customer experience.

Solution Architects are increasingly in demand as companies seek out talent with the ability to take a multi-cloud approach to Salesforce projects.

They’re critical to the Salesforce ecosystem — leading digital transformations by aligning business and technology, selecting the right product features that maximize business value, and advocating for multi-cloud implementation best practices that result in better customer experiences.

In December 2020, we launched the B2C Solution Architect Certification featuring curricula in Partner Learning Camp and on Trailhead to empower Trailblazers to build multi-cloud expertise needed to power personalized, frictionless customer experiences.

Today, we’re thrilled to further expand the Salesforce Architect community with our newest Architect certification: B2B Solution Architect.

This is a unique opportunity for Solution Architects to advance their careers and build expertise in designing B2B multi-cloud solutions that add value to companies globally.

Graphic showing the certified Solution Architect paths.

Introducing the B2B Solution Architect Certification

Salesforce Certified B2B Solution Architect logo.

Salesforce Certified B2B Solution Architects design end-state B2B-centric experiences that span multiple products on the Salesforce Customer 360 Platform including B2B Commerce, Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Revenue Cloud, Salesforce Field Service, Einstein Automate, Experience Cloud, Tableau CRM, and MuleSoft.

The B2B Solution Architect Certification allows you to build the expertise needed to validate the following core skills:

  • Business: Demonstrate business leadership by guiding companies on a multi-cloud solution journey emphasizing differentiating customer experiences.
  • Delivery: Drive successful outcomes by advocating for multi-cloud implementation considerations and best practices based on use-case delivery knowledge that spans the Salesforce Customer 360 Vision and Platform.
  • Technical: Provide technical leadership by selecting the proper multi-cloud product features that best align with a company’s vision and business value goals.

To earn this certification, you must hold the Application Architect Certification.

Ruth looking out of a blue rectangular graphic over a banner that reads B2B Arechitect.

The Application Architect cert encompasses the following prerequisites:

Prepare for certification with guided Trailhead resources

On the road to earning your B2B Solution Architect Certification, Trailhead has the resources you need to prepare:

Each eligible participant who completes the B2B Solution Architect curriculum in PLC before December 31, 2021, may receive a $400 USD certification voucher for the B2B Solution Architect Certification. To be eligible, you must hold the Application Architect Certification. Restrictions apply. See here for details.

Not a Partner Trailblazer? Not to worry! You can access PLC content through the official B2B Solution Architect Trailhead Help article and the official Prepare for the Salesforce B2B Solution Architect Credential trailmix.

Example of the Architect tag in Trailhead.
  • Join the Trailblazer Community: When getting certified, collaboration is key. And the Trailblazer Community is a great place to start. Engage for help on the trails, join a Community Group in your area, find a study partner or mentor, and connect with other Trailblazers from around the globe with similar experiences and challenges.

Partner Trailblazers can join the B2B Solution Architect Partner Community Group to connect with others on similar journeys!

Appy, Astro, and Earnie in Trailblazer hoodies next to a banner that reads: Join the conversation in the Trailblazer Community.

Become a Salesforce Certified B2B Solution Architect

Feeling inspired to learn and earn with new Architect Trailhead content and the B2B Solution Architect Certification? We are too!

Head over to the B2B Solution Architect Credential page for all the details on this exciting new certification, including access to the study resources available to support your success.

Plus, browse Salesforce Architect Careers to learn more about becoming a Salesforce Architect and to connect with other Architects in the Salesforce ecosystem.

Quest on

And because learning new skills should be fun, we created a Trailhead Quest to help you prepare for certification. Complete the B2B Solution Architect Trailhead Quest for your chance to win* a free certification voucher!

Cloudy dressed in a baseball uniform with a bat next to a banner that reads: Quest on with Trailhead Quests for the chance to win fun prizes. Official rules apply.

Country of residence and other restrictions apply. See official rules at sforce.co/TrailheadQuests.

Once you become certified, don’t forget to shout out your success on social using #CertifiedPro so we can follow along!

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Shoby Abdi
The Trailblazer

Principal Architecture Evangelist, Salesforce Architects