European Refugee Crisis

10 steps to setting up an effective feedback mechanism

A phrase I’ve often heard from colleagues when discussing ‘accountability’ is: ‘I know what I need to do, but not how to do it’. Moving beyond theory to the practical — to actually closing the feedback loop — is notoriously…

Update: 10 CwC challenges in the new face of the European Refugee crisis

Using CwC as a tool when fast-paced transit turns to frustration and uncertainty

Innovating around Emergencies: How we got started

What is the Emergency Lab?

Some of the greatest opportunities can also be quite daunting, can’t they? This is certainly the feeling I had when I realised that I was to be part of a new Emergency Lab…

The European Refugee crisis: 10 Communications with Communities challenges

The challenge is obscured by ‘complexity’

“It’s like no other emergency” or “there are huge challenges, like nowhere I’ve ever worked” are common…