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Self Service Technologies: Paving the road to frictionless & effortless experience

Self Service Technologies: Paving the road to frictionless & effortless experience

Last week, I was doing my weekly shopping in the supermarket, and when it was time to checkout, I remember my girlfriend was going straight…
Go to the profile of Aymen Ismail
Aymen Ismail
10 Unified Comms Writers You Should Hire

10 Unified Comms Writers You Should Hire

Finding writers who genuinely know about unified communications is hard.
Go to the profile of Dominic Kent
Dominic Kent
Microsoft Teams Management Tools To Make Your Life Easier

Microsoft Teams Management Tools To Make Your Life Easier

Microsoft Teams service management can be as simple or as complex as you make it.
Go to the profile of Modality Systems
Modality Systems
The “Return to work” narrative- what have we been doing the last year?!

The “Return to work” narrative- what have we been doing the last year?!

Organizations have little alternative but to leverage digital technologies while their offices, shops, and other places of work, are left…
Go to the profile of tbanting
tbanting
Contact Center Technology: Past, Present & Future

Contact Center Technology: Past, Present & Future

Contact centers are a vital component of any business, as they influence the overall perception of how a business performs.
Go to the profile of Aymen Ismail
Aymen Ismail
8 Microsoft Teams Governance Best Practices

8 Microsoft Teams Governance Best Practices

As you roll out more users, have more meetings, and create more teams, you can find yourself overwhelmed with Microsoft Teams. To avoid…
Go to the profile of Modality Systems
Modality Systems
What is the Future of Virtual Consultations?

What is the Future of Virtual Consultations?

The last 12 months have taught medical practitioners and video conferencing providers alike a great deal about consultations. It has also…
Go to the profile of Modality Systems
Modality Systems
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