In 2019 we have gone a long way in making our design collective a vibrant voice in the social innovation scenery. We…
A few years ago I accidentally stumbled upon a 100-word description of Service Design. That led to a one-week course…
In a recent post, we have been talking about the complexity of the customer journey and about the…
Image source: B2Bstories
2 countries, 3 different cities, 2 full months, 16 workshops and 100’s of people met. These are just some numbers of our…
The world is always more Urban. The United Nations has estimated that between 2015…
Milan, late afternoon in any given weekday. The traffic is intense as usual at this hour, so many people leaving work late…
