Our views on the intersection of AI and Travel
What Does Personalization Even Mean Anymore?
What Does Personalization Even Mean Anymore?
In the early 1900s, psychologists coined the term semantic satiation, the phenomenon when a word or phrase is repeated so much that it…
Chatbots are 50 years old, so why do they Only Matter Now?
Chatbots are 50 years old, so why do they Only Matter Now?
1966. The year programmers first created the technology that would become today’s chatbots. Her name was Eliza, and she mimicked human…
How WayBlazer’s Dynamic Personalization Drives Results for Travel Companies
How WayBlazer’s Dynamic Personalization Drives Results for Travel Companies
Finding one or two core objectives to pursue is good practice for any company. The best core objectives have a long horizon — ie, things…
AI Strategy for Hotels goes Beyond Alexa
AI Strategy for Hotels goes Beyond Alexa
Proposals for new technologies are hitting hoteliers’ desks at breakneck speed: mobile kiosks, mobile keys and concierges, artificial…
Task-oriented chatbots at WayBlazer
Task-oriented chatbots at WayBlazer
At WayBlazer, we’re using AI-based chatbots in a couple of scenarios. We use a task-oriented chatbot to help users focus on booking a…