Wayfair Experience Design

A closer look at engineering’s role in Wayfair’s design system, Homebase

A deep dive into the award winning Office Hours Command Center

By Ellie King and Teri Cremeans

As designers, we design experiences for many different end users. In a time of rapid change, we also need to design a support system for…

Businesses have traditionally faced many unique complexities that make understanding their motivations a challenging task — things like…

And other truths about (well-governed) design systems

Two years ago, my Upper Funnel Design team introduced our own version of the Remote Design Sprint. We presented it to UXPA-Boston under the…

Why sustainable UX is important and how you can integrate it into your design.

Learn how Wayfair builds products for scale with brand and geo differentiation

When I was a freshman in high school, I knew I wanted to be a pediatric oncologist. I read about pediatric cancers, I obsessively…

How to improve remote-manager skills while keeping the human factor on top of everything.

3 things owning a cat can teach you about UX design

Your design system has now reached a point of maturity. You’ve established your component libraries, you have a standardized grid system…

By Morgan Johnstonbaugh, Di Lan, and Stephanie Parey

By: Allie Kuo and Connor Harrison

A step-by-step guide

2020 was a tumultuous year — for me, it brought along a tremendous opportunity. I completed a 6-month co-op as a User Experience (UX)…

Learn the tactics I used to pivot from selling office chairs to becoming a UX researcher at a tech company

Or, why Wayfair employs so many Experience Designers

Homebase is Wayfair’s design system. It’s maintained day-to-day by the dedicated Homebase team, but it really belongs to all of us — our…

Timing is honestly eerie. Norman Wozniak, Lauren Lamperski, and I had been preparing to present this toolkit and the Remote Design Sprint…

Want to jump in and try the Remote Design Sprint? Read Emily Thompson’s step-by-step guide.

The Experience Design team at Wayfair comprises the disciplines of product design, user research, content strategy, and UX writing. We’re…

Wayfair’s Content Strategy team goes back to school with weekly classes about everything UX, content, and design.