Design

Wanna beat the machines? Be inefficient.

On the off chance that a semi-sentient algorithmic news bot hasn’t broken the news to you…

Your product’s gender and what it says about you.

Perfect Prep

When I measure, I perfect the way I prepare.

Why Gustavo illustrated 52 pizza slices

The most challenging aspect of running a social media account or blog is content creation…

Bots and buttons

Your bot shouldn’t be conversational 🙊

Don’t be clever.

A startup’s guide to making promises

Capture the story, then the tasks.

Trello, JIRA, Pivotal Tracker — and others — all serve to make building and development more…

Entering a crowded market as the little guy? Offer less and you might win.

Bots and skeuomorphism

Are chatbots that resemble robots a good thing?