Food For Thought #93
Age of Product’s Food for Thought of May 28th, 2017 revisits W. Edwards Deming 14 points of good (agile) management after 35 years. We also learn 40 tactics to empower resilient agile teams, we understand the importance of outcome drivenness for scaling agile successfully, and we analyze patterns of resistance of the corporate innovation process.
On the product side, it is all about identifying the right feedback by focusing on the signal and ignore the noise. We are getting skeptical about the innovation potential of personas, and we demystify Reddit as we learn how to use it for customer research.
Lastly: When was the last time that you thought a new technology is no more than a toy? Drones? You are not alone. Let Benedict Evans elaborate on the many ways and the increasing pace in which people dismiss technology.
Resilient Agile Teams & Scrum
(via Heart of the Art): Deming’s 14 points
We revisit W. Edwards Deming’s 14 points from the 1980s that still are the basis for the transformation of any organization in any industry.
Source: Heart of the Art: Deming’s 14 points
John Cutler (via Medium): 40 Ways to Invest in More Resilient Teams
John Cutler shares 40 tactics that allow teams to become self-organized and explains why smothering them in helicopter management and processes is not helpful.
Source: Medium: 40 Ways to Invest in More Resilient Teams
Author: John Cutler
Scott Sehlhorst (via Tyner Blain): Agile at Scale — Outcome Driven (or Broken)
Scott Sehlhorst stresses that being outcome driven, is one element you must retain during scaling agile or you fundamentally break the system of delivery.
Source: Tyner Blain: Agile at Scale — Outcome Driven (or Broken)
Author: Scott Sehlhorst
Dr Tomas Chamorro (via Forbes): How To Work With Innovation Killers
Tomas Chamorro-Premuzic shares four reasons to resist innovation: threat-detection mode, passive resistance, complacency, and obedience to authority.
Source: Forbes: How To Work With Innovation Killers
Author: Tomas Chamorro-Premuzic
Steve Denning and Heidi Musser (via Agile Alliance): Business Agility: A Fortune 50’s enterprise Agile journey
Steve Denning interviews Heidi Musser. She will share insights from her experience serving as chief Agilist during a Fortune 50’s enterprise Agile journey.
Source: Agile Alliance: Business Agility: A Fortune 50’s enterprise Agile journey
Authors: Steve Denning and Heidi Musser
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Product & Lean
John Collins (via Intercom): Product feedback you should ignore
John Collins reflects on the moment when suddenly everyone has an opinion about your product. You will drown in them. But where do they come from, and which can you safely ignore?
Source: Intercom: Product feedback you should ignore
Author: John Collins
Paul Lopushinsky (via Medium): How to Remove Noise and Focus on What Matters as a Product Manager
Paul Lopushinsky points at the risk that as a product manager if you’re not careful, distractions will lead your decision making astray.
Source: Medium: How to Remove Noise and Focus on What Matters as a Product Manager
Author: Paul Lopushinsky
(via Muzli): Why personas stop innovation — what to do next.
Zakary Kinnaird believes that the issue with personas is that they lack the opportunity to innovate.
Source: Muzli: Why personas stop innovation — what to do next.
James Mulvey (via Hootsuite): How to Use Reddit for Fast (and Accurate) Market Research
James Mulvey shares a simple, yet effective process for using Reddit to conduct market research.
Source: Hootsuite: How to Use Reddit for Fast (and Accurate) Market Research
Author: James Mulvey
Chad McAllister and Martin Eriksson: Product management communities of practice
Chad McAllister interviews Martin Eriksson on why product managers need to be part of a community of practice and, if you are not already, how to join or start one.
Source: Product management communities of practice
Authors: Chad McAllister and Martin Eriksson
The Essential Read
Benedict Evans: Not even wrong — ways to dismiss technology
Benedict Evans notices as we create more and more technology — as ‘software eats the world’ — , that the urge to dismiss seems only to get stronger.
Source: Not even wrong — ways to dismiss technology
Author: Benedict Evans
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