System of Profound Knowledge

Deming developed his system of profound knowledge to describe the work of…

Helping people make better choices — Nudge Theory and Choice architecture

Eponymous Laws and Principles

Memorable rules to live by

An eponym is a person, place, or thing…

The Path of Least Resistance

You may barely notice the underlying structures in your life and how powerfully and naturally they determine…

12 Mental models I frequently draw on

Having written and read over a wide range of topics over the years there are a series of…

Bases of power

Understanding where power and influence comes from

Know your Domain — The Cynefin Framework

With problem solving and decision making (different sides of the same coin?) there are different approaches depending on the situation. An approach that works well in one situation can prove ineffective or even counterproductive in another. A framework that…

Safety Differently and The Principles of Human Performance

Complex Adaptive Systems — Simple Rules, Unpredictable Outcomes

Communicating to yourself and others — Your Personal User Manual and other great tools