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Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Feb 16, 2017

Waived, Unscrupulously!

It’s upsetting and disappointing to see a Fortune 100 corporation use unscrupulous tactics to preclude their own customers from collecting on their own policy! The money-back-guarantee policy, which is displayed below is offered under the FedEx Service Guide for express, ground, and…

Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Feb 21, 2017

Shipping Waivers… FedEx first, now UPS! Really?

Recently we wrote where FedEx placed an unscrupulous waiver on their customers. It seems like the “Big Two” are coordinating efforts now, as UPS started placing waivers on their guaranteed service refunds policy as well. It’s upsetting and…

Jose Li in 71lbs.com | Your Shipping Advocate

May 25, 2018

3 Reasons Why the 71lbs Shipping Dashboard Rocks!

“I’ve been on the FedEx (or insert UPS here as well)…

Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Mar 24, 2017

Always have a plan, and then REVIEW that plan!

“Setting goals is the first step in turning the invisible into the visible.” Tony Robbins. “A goal is a dream with a dead line.” Napolean Hill.

Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

May 4, 2017

Enhancing Inbound Receiving (Chain Store Age, April 2005)

Retailers can take steps to save costs, increase efficiencies

Inbound receiving is one of the largest areas of opportunity for retailers to gain efficiencies. Over…

Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Feb 14, 2017

Living like it is Valentine’s Day every day in your business?

“Follow what you love. And eventually…

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