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Go to the profile of Ellen Riley Wong
Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Shipping Waivers… FedEx first, now UPS! Really?

Recently we wrote where FedEx placed an unscrupulous waiver on their customers. It seems like the “Big Two” are coordinating efforts now, as UPS started placing waivers on their guaranteed service refunds policy as well. It’s upsetting and…

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Go to the profile of Ellen Riley Wong
Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Enhancing Inbound Receiving (Chain Store Age, April 2005)

Retailers can take steps to save costs, increase efficiencies

Inbound receiving is one of the largest areas of opportunity for retailers to gain efficiencies. Over…

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Go to the profile of Ellen Riley Wong
Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Always have a plan, and then REVIEW that plan!

“Setting goals is the first step in turning the invisible into the visible.” Tony Robbins. “A goal is a dream with a dead line.” Napolean Hill.

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Go to the profile of Ellen Riley Wong
Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Living like it is Valentine’s Day every day in your business?

“Follow what you love. And eventually…
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Go to the profile of Ellen Riley Wong
Ellen Riley Wong in 71lbs.com | Your Shipping Advocate

Waived, Unscrupulously!

It’s upsetting and disappointing to see a Fortune 100 corporation use unscrupulous tactics to preclude their own customers from collecting on their own policy! The money-back-guarantee policy, which is displayed below is offered under the FedEx Service Guide for express, ground, and…

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Go to the profile of Jose Li
Jose Li in 71lbs.com | Your Shipping Advocate

3 Reasons Why the 71lbs Shipping Dashboard Rocks!

“I’ve been on the FedEx (or insert UPS here as well)…
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71lbs.com | Your Shipping Advocate
71lbs.com | Your Shipping Advocate
Automated, Human-backed FedEx & UPS shipping refunds.
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