Daniel Mooney – Medium

Daniel Mooney

Daniel Mooney
in
Our new Help Centre — new company new challenges!

Help Centre Completion

Ok, so I’ve learnt I’m not so good at the whole documenting initiatives in stages so this is an update to say — Help Centre completed…

Dec 14, 2017

Help Centre Completion

Dec 14, 2017

Daniel Mooney
in
Our new Help Centre — new company new challenges!

New company, same challenge

I first joined Medium to publish the stages of overhauling the Help Centre at Redgate Software, that publication can be found here…

May 18, 2017

New company, same challenge

May 18, 2017

Daniel Mooney

Richard Whites empowering vision talk

This was originally written in 2014 but decided to post here to bring everything into one location and write an updated piece on how this…

Jun 22, 2016

Richard Whites empowering vision talk

Jun 22, 2016

Daniel Mooney

Anything you want — Derek Sivers

I’ve decided to do a kind of book report to help me remember books I’ve read and what I learnt from them. This was a really interesting…

Jun 21, 2016

Anything you want — Derek Sivers

Jun 21, 2016

Daniel Mooney
in
Our new Help Centre

Help Centre launched!

This is an incredibly delayed post, however we did manage to launch our new Help Centre last summer and so far so good.

Feb 4, 2016

Help Centre launched!

Feb 4, 2016

Daniel Mooney

Building high performance teams: Why agile works and how to make adopting agile easier

These are my notes from Jenni Jepsen @jenniindk talk at Business of Software Europe 2015 @bosconference

Jun 25, 2015

Building high performance teams: Why agile works and how to make adopting agile easier

Jun 25, 2015

Daniel Mooney
in
Our new Help Centre

Phase one poised for completion

A reminder of our project plan:

Jun 12, 2015

Phase one poised for completion

Jun 12, 2015

Daniel Mooney
in
Our new Help Centre

Help Centre update (A lot has happened and nothing has happened)

Unfortunately as those in support will understand, our plans have been delayed due to an onslaught of tickets and a lack of cover! We’ve…

May 26, 2015

May 26, 2015

Daniel Mooney
in
Our new Help Centre

Planning meeting part deux — create a project plan!

The team met this week to discuss the proposed plan from my previous post. We made a few tweaks and I had to clarify some points but we’ve…

Apr 17, 2015

Planning meeting part deux — create a project plan!

Apr 17, 2015

Daniel Mooney
in
Our new Help Centre

Making sense of the notes from the planning meeting!

We’ve taken the notes and ideas from the initial planning meeting and cut them down into the next steps. We’ve broken the objectives into…

Apr 17, 2015

Making sense of the notes from the planning meeting!

Apr 17, 2015

Daniel Mooney

Daniel Mooney

Slightly obsessed by Customer Support, Francesco Totti and Christopher Walken impressions. @danielpeam for mostly inappropriate tweets.

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