StartquestioninThe Official Startquestion BlogEmployee NPS — that is, how to perform the valuable employee satisfaction surveyEmployees are a key resource for each employer. But how often Your company performs among them satisfaction surveys — Employee NPS (eNPS)…Jul 11, 2018Jul 11, 2018
StartquestioninThe Official Startquestion BlogStudying employee satisfaction by questionnaireIn the article, you will find information about what is employee satisfaction survey and what are its advantages. You’ll also learn about…Jan 11, 2018Jan 11, 2018
StartquestioninThe Official Startquestion BlogAn introduction to NPS — Net Promoter Score®You have to ask, in order to learn something — this statement, although seemingly trivial, holds a strong message about which we often…Aug 12, 2017Aug 12, 2017
StartquestioninThe Official Startquestion BlogLooking for the perfect Customer Satisfaction Metric: CSAT, NPS or CES?We return to the previously described three indicators: the Net Promoter Score, Customer Effort Score and Customer Satisfaction Score. We…Jul 13, 2017Jul 13, 2017
StartquestioninThe Official Startquestion BlogHow feedback widget can generate leads and boost your sales instantlyOnline retail sales in the U.K. reached an estimated £52.25 billion in 2015, with the average shopper spending £1,174. Comparing this…Sep 30, 20161Sep 30, 20161
StartquestioninThe Official Startquestion Blog5 “Whys” that help you understand Google Analytics better and increase salesDo you use web analytics tools for your website? I bet you do! Without them you would not be able to answer simple questions, like:Sep 7, 2016Sep 7, 2016
StartquestioninThe Official Startquestion BlogUnderstand customer loyalty with the Apostle modelIn the perfect world your business would have only satisfied customers who always buy your products and spread positive word-of-mouth among…Aug 29, 20161Aug 29, 20161
StartquestioninThe Official Startquestion Blog10 Tips on Providing Productive FeedbackNegative feedback is not something anyone enjoys either giving or receiving. We would like to think about ourseflves as we did not have any…Aug 5, 2016Aug 5, 2016
StartquestioninThe Official Startquestion BlogCustomer satisfaction research — 3 steps to increase customer loyaltyAs a business owner, I dream about situation in which you have only loyal customers. Holy grail of e-commerce — a costless and…Aug 3, 2016Aug 3, 2016
StartquestioninThe Official Startquestion BlogRelations — why we all get it wrongHave you ever wondered why it comes so easy for some people to make friends and build good relations with them, while others struggle to…Aug 2, 2016Aug 2, 2016
