CustomericareWhy We Decided To Come Back To A Freemium Model For Our Live Chat SolutionOur pricing journey has been chaotic to say the least.Aug 20, 2015Aug 20, 2015
CustomericareThe WordPress Reviews Nightmare. How We Lost 50% Of Our WordPress Sign-ups OvernightI really enjoyed sharing our branding journey last time and thought we’d make it a habit to share more personal stories on Medium.Jul 21, 2015Jul 21, 2015
CustomericareSo… We Realized Our Brand Sucks. Now What?Customericare, CustomerIcare, Customer iCare?Jul 16, 2015Jul 16, 2015
Customericare5 Famous People Who Should’ve Used Live ChatCheck out the full version of this article at http://customericare.com/5-famous-people-who-shouldve-used-live-chat/, to find the awesome…Dec 16, 2014Dec 16, 2014
CustomericareinHuman customer service7 Customer Appreciation Ideas Small Businesses Can Actually UseClick here to read the full article on Customericare’s blogNov 27, 2014Nov 27, 2014
CustomericareinHuman customer serviceHow Live Chat can Boost Your Customer EngagementCustomer Engagement requires presence, not automation.Oct 6, 2014Oct 6, 2014
CustomericareinHuman customer serviceA show don’t tell approach to customer centricityWhat being customer centric really means? That’s actually a very good question. To answer it let me tell you a story, the story of the…Oct 3, 2014Oct 3, 2014
CustomericareOne Tool You Clearly Forgot To Increase Conversion RateYou somehow find yourself unable to convert more than 5% of your leads. There is one tool you Clearly forgot that will help you increase…Sep 5, 2014Sep 5, 2014
CustomericareinHuman customer serviceCustomer retention is attention to every detail. Don’t Pull a FedEx.Have you ever had to ship a package? Have you ever encountered problems? Has your package always come on time? Was it ever damaged?Aug 19, 20141Aug 19, 20141
CustomericareinHuman customer service5 startups ruling the world of content marketingContent marketing is hard and time consuming. Building a base of loyal readers is a slow process requiring a lot of hard work. It can also…Aug 6, 2014Aug 6, 2014