Devashish Datt MamgainUnlocking Website Engagement: Implementing AI Chatbots with the Ionic FrameworkWebsite engagement is key to driving user interest in your product and moving them toward conversion. One bad experience and the user is…5 min read·21 hours ago----
Devashish Datt MamgainHow Big Data Shapes the Power of LLMsAccording to Forbes’ latest report, 64% of business leaders expect AI to improve customer relationships across all channels. While the…5 min read·2 days ago----
Devashish Datt MamgaininArtificial Intelligence in Plain EnglishAll About GPT-4o: OpenAI’s Latest InnovationMira Murati, the CTO of OpenAI, gave us a sneak peek at what the company has been up to and introduced GPT-4o. Has OpenAI hit the ball out…7 min read·6 days ago----
Devashish Datt MamgaininGenerative AIChatGPT-4o FAQs: What You Need to KnowOpenAI recently launched its new flagship model GPT- 4o, also known as Omni. GPT-4o is much more advanced than its predecessors and can…6 min read·May 17, 2024----
Devashish Datt MamgaininGenerative AIFuture-Proofing Customer Service with Generative AIIn today’s digital-first world, customer expectations constantly exceed the customer service delivered by organizations. Customer service…8 min read·May 16, 2024----
Devashish Datt MamgaininGenerative AIThe Rise of Conversational AI — A Deep Dive into ChatGPTThe launch of ChatGPT sparked a hyper-competitive race that involved giants like Microsoft, Google, and Amazon who battled fiercely to…6 min read·May 13, 2024----
Devashish Datt MamgainThe Complete Guide to Omnichannel Customer ServiceWe are experiencing unprecedented times in the business world. Connecting with customers has never been easier due to the vast array of…8 min read·May 7, 2024----
Devashish Datt MamgaininGenerative AIFrom Chatbots to Virtual Assistants: Evolving Customer Interactions with Gen AIContact centers have come a long way after implementing AI tools. Today, tools like virtual assistants, interactive voice response…6 min read·May 7, 2024----
Devashish Datt MamgaininAI MindFuture-Proofing Your Business With Generative AI: Embracing Innovation For Long-Term SuccessIn today’s fast-paced and ever-evolving business landscape, staying ahead of the curve is more critical than ever. From shifting consumer…4 min read·May 3, 2024----
Devashish Datt MamgainZendesk Sunshine Conversations — Taking Chatbot Personalization To Another LevelIt is 2024, and chatbots have been around for some time now. Some might argue that chatbots are dead and it is the era of conversational…7 min read·May 2, 2024----