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UserIQ

UserIQ

Customer Success is the Quarterback for Your Business

When it comes to attracting and retaining customers for your software company, there is no shortage of theories, opinions, and ideas about…

Sep 20, 2019

Customer Success is the Quarterback for Your Business

Sep 20, 2019

UserIQ

How to Build a Network in Customer Success

It goes without saying that a professional network is valuable, however, putting the pieces together in the early stages of your career…

Sep 5, 2019

How to Build a Network in Customer Success

Sep 5, 2019

UserIQ

How Customer Success Impacts the Customer Journey

You likely already know what the typical buyer journey looks like. The semantics may vary, but it generally begins with awareness and then…

Aug 21, 2019

How Customer Success Impacts the Customer Journey

Aug 21, 2019

UserIQ

5 Metrics that Indicate a Healthy Customer Success Department

As a customer success leader, you and your team spend plenty of time tracking, analyzing, and improving customer health. However, have you…

Aug 6, 2019

5 Metrics that Indicate a Healthy Customer Success Department

Aug 6, 2019

UserIQ

[REPORT] Benchmarking Customer Success + Product Management Alignment 2019

The results are in! We’ve once again partnered with SuccessHacker and ProductCamp to release the 2019 Customer Success + Product…

Jul 31, 2019

[REPORT] Benchmarking Customer Success + Product Management Alignment 2019

Jul 31, 2019

UserIQ

Best Apps and Tools for Customer Success Teams

Customer success teams have a million and one tasks to handle on a daily basis, and having a solid set of tools can greatly improve the…

Jul 17, 2019

Best Apps and Tools for Customer Success Teams

Jul 17, 2019

UserIQ

2019 Customer Success Professional Certifications and Trainings

The customer success industry is always evolving, which means it’s more important than ever to continue your professional development, and…

Jul 5, 2019

2019 Customer Success Professional Certifications and Trainings

Jul 5, 2019

UserIQ

From the Experts: The Most Debated Customer Success Topics

Debate is what drives industries and ideas forward, and everyone has their own opinions. In this From the Experts roundup, we asked CS…

Jun 24, 2019

From the Experts: The Most Debated Customer Success Topics

Jun 24, 2019

UserIQ

Customer Onboarding Strategies for SaaS Businesses

Onboarding is critical to your customers’ long-term success, and it has a direct impact on future churn. While that much pressure on a…

Jun 13, 2019

Customer Onboarding Strategies for SaaS Businesses

Jun 13, 2019

UserIQ

10 Calculations Customer Success Teams Need to Know

If your customer success team had to quantify their impact today, could they? As the amount of data that a CS team can collect increases…

May 29, 2019

10 Calculations Customer Success Teams Need to Know

May 29, 2019

UserIQ

UserIQ

UserIQ empowers SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption.

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