Vineet MenonIntegrating Technology with Human EmpathyA few weeks ago, I ordered a gadget online, eager to experience the blend of technology and customer service. When the package arrived, it…3d ago3d ago
Vineet MenonUnveiling the Nuances of Net Promoter Score (NPS): A Comprehensive InsightDid you know that an incredible 86% of customers are willing to spend more for a better customer experience? This finding has prompted…Apr 30Apr 30
Vineet MenonExploring Themes in my ProfessionPhew! Nearly two decades have passed, and the realization that you still have a long way to go is at once intriguing as well as…Mar 8Mar 8