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Last week we announced the MAINGEAR LIV (Prototype), and modern, portable, and inexpensive ventilator designed in response to the COVID-19 pandemic. The reaction from our community and the press has been absolutely amazing, and I wanted to give you all some insight into this project.

The MAINGEAR LIV project began with Rahul Sood, Chairman of the Board of MAINGEAR and co-founder of Unikrn, reaching out to me in order to find a way for us to use our talent, expertise, and vast network to help address the shortage of ventilators currently impacting the country. …


As the CEO of MAINGEAR, a custom PC manufacturer, I hear a lot of feedback from our clientele about both our own products, and those of our peers and competitors. Lately, that discussion has largely been focused around Apple and the launch of their long-awaiting new pro desktop.

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Image: Jonathan Morrison YouTube video: “New 2019 Mac Pro Hands On”

Before diving in, I see it important to preface things with a bit of a disclaimer. This editorial is in no way intended to be a shot at our friends in Cupertino. When it comes to Apple, I’ve always respected the impact they’ve had on our industry. There is no denying the pure brilliance in Apple’s innovations over the years, be it the introduction of the click mouse in 1982, the pocket friendly portable music player that changed the entire landscape of the recording industry in 2001, or the iPhone in 2006 that set the tone for every smartphone to follow to this day. …


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In this 4 part video series, the LTT team anonymously purchased PCs from MAINGEAR, Origin, CyberPower, iBuyPower, HP and Dell. Some companies performed poorly, some did OK, while MAINGEAR was simply amazing! By purchasing the systems anonymously, the team at LTT was able to take an unbiased look at the real experience any regular customer would have. The video series is broken up into four different parts where they highlight the “purchasing experience”, “shipping/out-of-box experience”, “customer support experience” and overall “build quality + performance/value”. These videos, together, have accumulated over 5.5 million views and it’s still climbing.

Overall MAINGEAR came out the winner in the series, essentially nailing the customer experience from beginning to the end — losing only in part 4 where they talked about the performance-per-dollar, which was expected since we’re not the cheapest. Now let’s break it…

Wallace Santos

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