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Building equality and inclusion into IAPT services
Building equality and inclusion into IAPT services
How a flagship project has developed our approach to providing inclusive services for our staff and service users.
Dean V
Aug 30, 2022
Delivering community support across Scotland
Delivering community support across Scotland
How our Community Link Workers work with people in GP practices to improve their long term health and wellbeing
With You
Jan 31, 2022
Supporting people accessing drug and alcohol treatment for the first time
Supporting people accessing drug and alcohol treatment for the first time
It takes a lot of courage to ask for help. We designed our new Conversation Tool to make that first conversation as easy as possible.
Rosalyn Hewitt
Oct 28, 2021
A year on from launching our LGBTQ+ webchat service, what have we learned?
A year on from launching our LGBTQ+ webchat service, what have we learned?
How we’ve evolved our offering to the LGBTQ+ community over the last 12 months and built a more inclusive service.
Steph Keenan
Jun 24, 2021
Creating an accessible online space for people who inject drugs
Creating an accessible online space for people who inject drugs
Our research highlighted a lack of online support for people who inject. Here’s how we’ve helped plug that gap
Steph Keenan
Mar 30, 2021
One year on since we became With You
One year on since we became With You
How our new brand helped us in a pandemic we didn’t know was coming
Emma Wilson
Mar 3, 2021
Working with older adults to better understand alcohol risks
Working with older adults to better understand alcohol risks
How we built our new over 50s alcohol health check tool
Iain Cooper
Nov 16, 2020
What we’re learning about better working with the LGBTQ+ community
What we’re learning about better working with the LGBTQ+ community
We want everyone to know they’re welcomed and respected in our services. But for members of the LGBTQ+ community it’s not always that…
Rachel King
Jul 31, 2020
Lockdown has helped us get to know the people we support better
Lockdown has helped us get to know the people we support better
How we developed our online advice to meet their changing needs.
Martine Gallie
Jun 24, 2020
Using digital to help more people
Using digital to help more people
How we built a new help and advice website for people with drug, alcohol and mental health issues.
Rosalyn Hewitt
Mar 6, 2020
Why We Are With You
Why We Are With You
Designing a name and brand that makes it easier for anyone to ask for help
Laura Bunt
Jan 29, 2020
Designing for emotional need
Designing for emotional need
What we learnt by researching the experience of starting treatment in drug and alcohol services
Emma Parnell
Dec 19, 2019
Reassuring people entering treatment increases their chances of getting better
Reassuring people entering treatment increases their chances of getting better
We’re exploring the first four weeks of drug and alcohol treatment. This is what we’ve learnt.
Emma Parnell
Nov 11, 2019
Improving how people find our services
Improving how people find our services
Taking that first step is daunting. We need to make it easier.
Rosalyn Hewitt
Aug 22, 2019
Designing a better way to deliver online learning
Designing a better way to deliver online learning
Making learning easier, quicker and more effective for our diverse and very busy staff.
Sarah Walsh
Aug 14, 2019
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