Customer Engagement

Use customer obsession to debug your Product...

Here is a quickie...

Remember — Customers are always right (CAAR) as I will keep coming back to this.

Agile thinking

Customer satisfaction: the 4 S rule

Useful tips from W. Churchill, G…

Moving Agile Teams From Solution-Focused to Client-Centric

A little help from templates, checklists…

Build What Your Customers Want

How to design a killer customer feedback system that works

Who is the Customer — A microscopic view by an Entrepreneur

Resolving Three Common Frustrations of Product Managers (Part 2)

Everyday challenges you might have…