alana.cloud

Using SMS to to talk to your bot

Interested in communicating with your users over SMS? SMS is the most universal of current messaging…

Making your deployments high availability on Kubernetes using podAntiAffinity

For high-availabilty we want to make sure there are at least 2 instances of our app on independent nodes.

Introduction to testing your chatbot (with code examples)

Alana has testing built right into our bot…

From a thought to your first chatbot, a step-by-step tutorial

Coding and deploying a bot to Facebook…

How not to screw up your chatbot’s onboarding

The first messages from your bot to a new user are the…

5 chatbot conversation killers and some quick fixes

After analyzing 2,837,825 messages with 27,853 users from 21 bots we’ve been able to find some common mistakes that killed the user experience immediately.

1. Not communicating to an impatient…