Learning from others: latent needs, active needs and why they both matter

“Wow. I never knew I needed…

Our design principles and how they shape our thinking and conversations

How we defined and use our AC…

Better GitHub pull requests ~!

Make your pull request code reviews easier on your team, and ship…

Backlog management: don’t fear the reaper

The reaper in this case being the delete button

Introducing our user research principles

Research principles are often intertwined with those of other teams. However, there is a…

How do you tie your shoelaces?

or, users don’t always know what they know

Welcome to Arnold Clark Digital Product Development

DPD student hack days

Read about student hack days at Arnold Clark, and find out what it takes to…

“What is Chrome?”

Or, why developers should always talk to their users