Applying Machine Learning To User Research: 6 Machine Learning Methods To Yield User Experience Insights

by Aaron Powers, Sr. Manager of Experience Measurement, & Jennifer Cardello, Executive Director Of DesignOps

Creating a dual-track design leadership structure for large teams

Embedding Product Design in a Large Agile Organization

Scaling User Research in an Agile R&D Organization

Establishing a “Design Quality” metric to build design credibility

How we approach DesignOps at athenahealth

We use a “systems-first” approach to scale design and research to support 200+ scrum…

Creating a sustainable strategy for tackling product-wide UX debt.

athenahealth provides network-enabled services for healthcare and point-of-care mobile apps to drive clinical and financial results for its hospital and ambulatory clients — we employ 85+ designers globally to…

Getting questions about the ROI of UX? 3 ways to refocus the conversation to opportunities

by Aaron Powers, Sr. Manager of Experience Measurement, & Scott Mackie, Chief Experience Officer

The One Weird Trick Product Designers Should Know …

A practical guide for designing products that help people get stuff done

Why your company needs standardized metrics to accelerate development of successful features