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babelforce
The no-code philosophy for automation and integration in your contact center. If you can whiteboard it, you can build it without coding!
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What’s Next For Your Automatic Call Distributor System?
What’s Next For Your Automatic Call Distributor System?
Customer Service Has Changed. Can You ACD Change Too? Better Call Routing Means More Data, More Quickly. Give The CX Your Customers Need
Jack Barton
Oct 23, 2019
Your IVR System Deserves Some Attention
Your IVR System Deserves Some Attention
Help Customers to See Why They Shouldn’t Fear Your IVR. Create a Self-Service System in Your Call Center That Callers Love.
Jack Barton
Sep 27, 2019
Poor VoIP Audio? Maybe Don’t Blame Office Phone Systems?
Poor VoIP Audio? Maybe Don’t Blame Office Phone Systems?
Are your VoIP Audio issues caused by Office Phone Systems?Lots of Factors Affect Quality.Here’s What to Check Before throwing out Your…
Pierce Buckley
Sep 12, 2019
Do Your Communication Solutions Hold You Back?
Do Your Communication Solutions Hold You Back?
Need Communication Solutions that change with Customer Needs? It’s Possible. Better CX Is Just The Start. Better and quicke rCall Flows
Jack Barton
Sep 3, 2019
Can Your Phone Systems Help With Compliance?
Can Your Phone Systems Help With Compliance?
Compliance Isn’t Easy. GDPR, PCI DSS And More — You Don’t Want Big Fines or Data Breaches. Find Out How Phone Systems Can Help
Jack Barton
Aug 28, 2019
5 Ways to Waste a Predictive Dialer
5 Ways to Waste a Predictive Dialer
You Can Expect a Lot From You Predictive Dialer. But Does it Deliver? Maybe it Needs a Little Help? And Maybe You Could Make More Sales
Jack Barton
Aug 21, 2019
Jack Barton
Jul 8, 2019
5 Features to Look for in Call Center Software
Find the Best Call Center Software. Everything You Need…
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Marissa Giuliani
Jun 18, 2019
Two Fake Obstacles to Custom Call Routing
Use Call Routing to Create Better+Faster Customer…
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