Meet Kendy — Our Glee Maestro
Bubbly, kind and as patient as can be, are just a few of the many ways to describe one of our newest team members. Kendy…
A long time ago, in a land not so far away there was a balance of service and profit with companies who…
Building Trust with clients after years of Bad Support
When you walk into Starbucks, of course you expect your cup of coffee passed off…
An Honest Experience — Why I Didn’t Cancel My Account
Having been a customer support Happiness Advocate for our Webconnex team for almost 4 years now, I…