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Before Alpha
Exploring customer experience, digital transformation and the impact on corporation innovation
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Digital Transformation
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Activist Thinking: Moving Past Advocacy
Activist Thinking: Moving Past Advocacy
We live in extraordinary times. People have moved to smaller and smaller groups of like-minded peers and further and further entrenched in…
Gregarious Narain
Jul 18, 2018
alphathoughts | the travel bug
alphathoughts | the travel bug
July 9, 2018
Gregarious Narain
Jul 10, 2018
alphathoughts | the human touch
alphathoughts | the human touch
July 3, 2018
Gregarious Narain
Jul 5, 2018
alphathoughts: talking innovation & growth
alphathoughts: talking innovation & growth
For the last few months, we’ve been engaging with more and more customers on the trials and tribulations of innovation. The common theme…
Gregarious Narain
Jun 29, 2018
Snapchat: Camera or Lens Company?
Snapchat: Camera or Lens Company?
Snapchat made some news yesterday, announcing that it had sold more than 150K Spectacles, outpacing the performance of the original iPod.
Gregarious Narain
Oct 6, 2017
Volvo Drives Consumers Toward Subscription Vehicles
Volvo Drives Consumers Toward Subscription Vehicles
The automotive industry has been under tremendous pressure to innovate as two mega-trends apply pressure: electric vehicles and…
Gregarious Narain
Sep 27, 2017
Amazon Continues To Push Retail
Amazon Continues To Push Retail
In spite of the “pending” collapse of retail, Amazon continues to push forward with a decidedly retail strategy. For an online-first…
Gregarious Narain
Sep 25, 2017
Chef David Chang: Disrupt Or Be Disrupted
Chef David Chang: Disrupt Or Be Disrupted
Some industries seem like they’re destined to stay the same forever. It’s not that innovation doesn’t seem possible, it’s that they seem to…
Gregarious Narain
Sep 21, 2017
Augmented Reality, Retail, and IKEA
Augmented Reality, Retail, and IKEA
Mixed Reality (Augmented, Virtual and beyond) offers an entirely new landscape for companies and consumers alike to explore. While there’s…
Gregarious Narain
Sep 20, 2017
About That Apocalypse: Retail Isn’t Dead Yet
About That Apocalypse: Retail Isn’t Dead Yet
Retail, it’s dead, right? Rumors of its death have been greatly exaggerated, it would seem. Don’t believe your lying eyes.
Gregarious Narain
Sep 13, 2017
Retail Got You Down? Go To The Airport.
Retail Got You Down? Go To The Airport.
We can’t escape the shadow of retails pending implosion, right? While there’s been plenty to worry about, not all retail is actually…
Gregarious Narain
Sep 12, 2017
Lego Jumps the Block, Proves Innovation is Unpredictable
Lego Jumps the Block, Proves Innovation is Unpredictable
Legos are loved by almost everyone. Every generation has grown up with Lego and, while that does not look like it will change anytime soon…
Gregarious Narain
Sep 11, 2017
How Effective Are Social Ads?
How Effective Are Social Ads?
Social media ad spending is likely to top $35 billion (16% of all digital ad spending) in 2017, but does it really work? For all the…
Gregarious Narain
Aug 30, 2017
For Retail Customers, Brands End Where Expectations Begin
For Retail Customers, Brands End Where Expectations Begin
It’s hard to be a modern brand. From all sides, forces are at play working to undo the decades of legacy most comfortably rely on. Be it…
Gregarious Narain
Aug 28, 2017
4 Most Promising Experience Enhancements from Amazon’s Whole Foods Merger
4 Most Promising Experience Enhancements from Amazon’s Whole Foods Merger
Today, Amazon officially takes ownership of Whole Foods and the first signs of integration are upon us. Late last week, Amazon announced…
Gregarious Narain
Aug 28, 2017
Millennials Aren’t Hurting Industries, Industries Are
Millennials Aren’t Hurting Industries, Industries Are
Millennials, the generation everyone loves to hate. Often misunderstood but never overlooked, Millennials keep industries, businesses, and…
Gregarious Narain
Aug 23, 2017
Sephora Takes Loyalty Private
Sephora Takes Loyalty Private
Fresh on the tail of Ulta’s success with its customer loyalty program, Sephora quickly steps up with the next component of its loyalty…
Gregarious Narain
Aug 18, 2017
Ulta Unlocks the Power of Customer Loyalty
Ulta Unlocks the Power of Customer Loyalty
Modern businesses know that sustainable success is an ecosystem of excellence. From the supply chain to customer success, businesses invest…
Gregarious Narain
Aug 17, 2017
Does Virtual Reality Pose The Next Threat to Retail?
Does Virtual Reality Pose The Next Threat to Retail?
Retailers have had a front seat row to a terrible landslide in their industry. While some continue to perform well, all are cautious and…
Gregarious Narain
Aug 16, 2017
Is Walmart’s Core Customer Persona Shiftable?
Is Walmart’s Core Customer Persona Shiftable?
Large companies and startups alike share a common problem: customer acquisition. With time companies develop personalities and reputations…
Gregarious Narain
Aug 15, 2017
Amazon Shifts Perspective to Publishing?
Amazon Shifts Perspective to Publishing?
Amazon is on a mission to re-invent fashion in the Amazon way. As they are finding, killer operational chops don’t directly translate to…
Gregarious Narain
Aug 2, 2017
3 Reasons P&G Clipped Digital Ad Spending
3 Reasons P&G Clipped Digital Ad Spending
As one of the world’s largest advertisers, when P&G decides to make any adjustments to its spending, everyone in the industry is watching —…
Gregarious Narain
Aug 1, 2017
Digital is a Culture, Not a Tactic
Digital is a Culture, Not a Tactic
Digital has been a “thing” for several decades now. As a digital native, the notion that business can exist without digital today is quite…
Gregarious Narain
Jul 31, 2017
5 Reasons Brands Should Avoid Instagram Direct Messages
5 Reasons Brands Should Avoid Instagram Direct Messages
Instagram Direct launched on December 12, 2013. Within 6 months, 25% of its users were sending messages, likely an even greater percentage…
Gregarious Narain
Jul 27, 2017
Is Instagram DM the Single Biggest Opportunity of This Decade? Not So Fast.
Is Instagram DM the Single Biggest Opportunity of This Decade? Not So Fast.
Gary Vaynerchuk loves to speak in hyperbole. I came across a recent comment that struck me as, well, too far:
Gregarious Narain
Jul 26, 2017
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